‎Who receives the Task Notifications? | Sprinklr Help Center

Who receives the Task Notifications?

Updated

8 hours ago

Understand who all received notifications for all the tasks generated by the workflow engine across campaigns, sub-campaigns, outbound messages, media assets, and requests.

Notification Preferences — Task Descriptions

Task	Description	Receiver	Controlled by Notification Preferences
Task Creation and Assignment	Get a notification if a task is created and assigned to a user or queue.	The Assignee Task Subscriber Task Queue Subscriber	Yes
Task Status Updates	Get a notification if the task status is updated.	The Assignee Task Subscriber Task Queue Subscriber Task Creator	Yes
Task Queue Updates	Get a notification if the task queue is updated.	The Assignee Task Subscriber New Task Queue Subscriber Task Creator	Yes
Task Assignee Updates	Get a notification if the task assignee is updated on an existing task.	New Assignee Task Subscriber Task Queue Subscriber Task Creator	Yes
Task Due Date Updates	Get a notification if the task due date is updated.	The Assignee Task Subscriber Task Queue Subscriber Task Creator	Yes
Other Task Updates	Get a notification if task attachment, name, description or custom fields are updated.	The Assignee Task Subscriber Task Queue Subscriber Task Creator	Yes
Task Assignee Reminders	Get a notification if a task is due.	The Assignee	Yes
@Mentions on Tasks	Get a notification if mentioned on the task notes.	User User Groups	Yes
Direct Reply to My Comments	Alerts when your comment has been replied to	User	Yes
Thread Notifications	Alerts user/user groups when reply added to a thread they are mentioned on or have replied to	User User Groups	Yes
@here Group Notifications	Notify user/user groups who have commented/replied or have been @mentioned before in collaboration when a user comments with @here	User User Groups	Yes