Create Reporting Widget Alerts

Updated 

In this article, we will help you learn how to create Widget level Alerts in Reporting.

Sprinklr Reporting allows you to set alerts at the widget level against a particular threshold value to track specific insights and take quick actions.

Steps to Set a Reporting Widget Alert

  1. Click the New Tab icon. Under the Sprinklr Social tab, select Reporting within Analyze.

  2. Select the reporting dashboard.

  3. On the Reporting Dashboard, identify the widget on which you want to set the alert, hover over the Options icon in the top right corner of the widget, and select Alerts

  4. On the Create an Alerts pop-up window, provide the details of metric, operator and threshold value.

  5. Select the Check Conditions, User or User Groups to which the Alert Notification has to be sent.

  6. Click Apply in the bottom-right corner. 

Add Alerts — Field Descriptions

Term
Description
Name

Enter a name for your alert. You cannot apply the alert if you haven't set a name.

Add Condition

Set the following conditions:

  • Metrics - Select the metric you want to be alerted for.

  • Operator - Select an operator.

  • Threshold Value - Set the alert value based on which you want to be notified.

Check Conditions

Set the interval for checking the above condition. You can set the interval for:

  • Everytime

  • Every 15 mins

  • Every 1 Hour

  • Every 2 Hours

  • Every Day

  • Every Week

  • Every Month

Where do you want to be notified

Set the notification type for:

  • Platform

  • Email

  • Send Alert if Request changed since last Run