This topic aims to take you through Auto Import Rules, a Rule Type in Sprinklr. Auto Import rules are initiated when a message is posted natively via the social media channel instead of Sprinklr. If an Auto Import rule is set up, enabled and the conditions are met, then the corresponding action takes place.

Steps to Create Auto Import Rules

1. Click the New Tab icon . Under the Governance Console, click Manage Rules within Platform Setup.

2. In the top-right corner of the Rule Engine window, click Create New Rule.

3. On the New Rule window, enter a Name and Description for your rule. 

4. Select Auto Import from the Context drop-down menu.
   ​

5. If required, modify the values for Activation Date and Rule Execution Batch.

6. Click Next.

7. On the Rule Builder window, click the    icon and set the Auto Import Rule Conditions and Actions.

8. Click Save in the bottom right corner to finalize the creation of your new Rule or Save as Draft to create a draft version of your Rule.