Campaign Third Pane - Tasks

Updated 

When you open a Campaign in the third pane, you can access in-depth information about the campaign and also view the tasks associated with the campaign. 

To Navigate to Campaign Third Pane

  1. Click the New Tab icon, navigate to Sprinklr MarketingMarketing Tab, and click on ‘Campaigns’ within Plan.

  2. On the Campaigns window, hover over the Options icon next to your desired Campaign, and select View Details

Campaign Third Pane - Tasks

You can use the Tasks tab to view, create and edit tasks on a campaign.

Sr No.

Term

Description

1

Search Bar

Search for tasks by Task Name and Description.

2

Refresh

Refresh your tasks. 

3

Sort By

Sort your tasks on three levels.

4

Add New Task

Click the Addition icon to add a new task to the entity.

5

Status Filter

You can select New, Available, Closed, Completed, Canceled, Approved, Rejected, Invalid, and Reassigned to filter tasks based on their status.

6

Assignee Filter

Select an assignee from the dropdown to filter the tasks based on the assignee

7

Duration Filter

Filter tasks based on Due Lifetime, Overdue, Due Today, or Due Next 7 Days

8

Update Status

View the current status of the task. You can also change or update it

9

Task Details 

View task details such as Task Name, Description, and Task Type.

10

Assigned To

View to whom the task is assigned. You can change or update it. As of 19.2, users who don't have admin or editor permissions for tasks can still change the assignee but they're limited to subscribers of the task queue only.

11

Due Date

The date when the task is due. This is populated automatically by the Workflow Engine or as set by the user while creating the task.

12

Assigned By

Details of the user who assigned the task.

13

Task Queue

The name of the Task Queue used to store the tasks.

14

Color Tags

The color tags applicable on this task.