YouTube Capabilities and Limitations

Updated 

In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform.

General Capabilities

Functionality 

Sprinklr Supported

Note

No

API Limitation

Create audience profiles

Yes

 

YouTube Communities

No

API Limitation

YouTube Streaming

No

 

Updating a YouTube Highlight Video

No

You can create a highlight while you're streaming or edit it after you're done streaming. But as of now, YouTube Streaming is not possible in Sprinklr. 

YouTube Shots

No

API Limitation

YouTube Stories

No

API Limitation

View YouTube's Terms of Service here.

Users can revoke Sprinklr's access to their data via the Google security settings page at https://security.google.com/settings...ty/permissions

Publishing Capabilities

Functionality 

Sprinklr Supported

Note

Yes

 

Publish Shorts

Yes


Add info cards to videos

No

API Limitation

Add end screen credits to videos

No

API Limitation

Publish YouTube Premiere

No

 

Yes

 

Yes

 

Adding a Time-Stamp in a Video

No

API Limitation

Updating Tags of a Published Video

Yes

 

Updating Thumbnail of a Published Video

Yes

 

Monetise Youtube Videos

Yes


Engagement Capabilities

Functionality 

Sprinklr Supported

Note

Update a channel

Yes

 

Favorite a video

Yes

 

Like/dislike a video

No

API Limitation

Reply to comments

Yes

 

Delete a Post

Yes

 

Enable/Disable User's Capability to Delete Comments

Yes


Delete Comment or Reply

Yes

 

Like/unlike comments

No

API Limitation

Highlight certain user's comments

No

API Limitation

Enable/disable comments at the video level from Sprinklr

No

API Limitation

Enable/disable ratings at the video level from Sprinklr

No

API Limitation

Modify the privacy settings for any YouTube channels for which you are responsible

Yes

 

View/engage with Private Messages

No

API Limitation

Pull YouTube Playlist engagement metrics

No

API Limitation

Yes

 

Add Captions to an already published video post

Yes

 

Yes

 

Reporting Capabilities

Functionality 

Sprinklr Supported

Note

Create reports

Yes

 

Post widgets

Yes

 

Paid Capabilities

Functionality 

Sprinklr Supported

Note

Compose YouTube Ads

No

API Limitation

Reporting

Yes

 

Listening Capabilities

Functionality 

Sprinklr Supported

Note

Video

Yes

 

Video Titles

Yes

 

Video Descriptions

Yes

 

Category

Yes

 

Tags and Comments associated with the uploaded video

Yes