LinkedIn - API Capabilities and Limitations in Distributed
Updated
You can perform a wide variety of functions in the Sprinklr Distributed platform with your connected LinkedIn Account, while a small number are restricted by limitations inherent to LinkedIn's API.
Please note that a LinkedIn account may need to be re-authenticated within Sprinklr if a change is made to the account on the native channel or due to token expiration. All authentication access tokens expire in one year, at which time your account will require re-authentication.
LinkedIn - API Capabilities and Limitations in Sprinklr Distributed
Functionality | Supported in Distributed Web Platform (Desktop) | Supported in Distributed Mobile App | API Limitation |
Publishing |
Publish text and videos/photos can be posted as a link | Yes | Yes | N/A |
Publish Image (Max Size - 10 MB, Max Dimensions - 1200x627px ) | Yes | Yes | N/A |
Publish Video | Yes | Yes | N/A |
Publish PDFs | No | No | API Limitation |
Create newsletter | No | No | API Limitation |
Publish article to newsletter | No | No | API Limitation |
Multi-Image Posting | Yes | Yes | N/A |
Schedule posts for a future date and time | Yes | Yes | N/A |
Mobile Preview and Desktop Preview while creating Post | Yes | No | N/A |
Tag or @mention Company pages in posts | Yes | No | N/A |
Tag profiles in the post, tag profiles in the image | No | No | API Limitation |
Delete Published Content | Yes | Yes | N/A |
Engagement |
See comments /replies on own post | Yes | Yes | N/A |
See direct or private message (including Linkedin InMails) | Yes | Yes | N/A |
Like or comment on a network’s post | Yes | Yes | N/A |
React/Engage to a comment on own post | Yes | Yes | N/A |
Respond to a direct or private message | Yes | Yes | N/A |
Send Inmail, endorsements | No | No | API Limitation |
Disable commenting or hide comments | No | No | API Limitation |
See skills and received endorsements | Yes | Yes | N/A |
Fetch user’s social feed in Sprinklr | No | No | API Limitation |
Engage with natively published posts | Yes | Yes | N/A |
Grab Invitation Message | Yes | Yes | N/A |
Reporting/Analytics |
# of Post Re-Shares | No | No | API Limitation |
# of Post Likes and Comments | Yes | No | N/A |
Number of Connections | Yes | No | N/A |
Reporting on Impressions | No | No | API Limitation |
Profile Management |
Route profile changes in platform for approval | Yes | No | N/A |
Route profile changes made natively for Admin to review and flag for compliance risk | Yes | No | N/A |
Change profile and cover image | Yes | No | N/A |
Change profile name, headline, location, summary and contact details | Yes | No | N/A |
Add/Edit experience, education, accomplishments or new skill | Yes | No | N/A |
Note: For any post on LinkedIn Profiles, only the first 30 days comments can be fetched from the posting date.