Twitter - API Capabilities and Limitations in Sprinklr Distributed

Updated 

You can perform a wide variety of functions in the Sprinklr Distributed platform with your connected Twitter account, while a small number are restricted by limitations inherent to Twitter's API.

Twitter - API Capabilities and Limitations in Sprinklr Distributed

Functionality
Supported in Distributed Web Platform (Desktop)
Supported in Distributed Mobile App
API Limitation
Publishing
Publish Videos (Max size - 512 MB, Maximum duration - 140 seconds, Recommended Video Resolution: 1280x720 (landscape), 720x1280 (portrait), 720x720 (square))

Yes

Yes

N/A

Publish Image ( Image size <= 5 MB, animated GIF size <= 15 MB

Supported image media types: JPG, PNG, GIF; may attach up to 4 photos, 1 animated GIF, or 1 video in a Tweet.)

Yes

Yes

N/A

View the link Preview of the videos post publishing

Yes

No

N/A

Mention a Twitter handle
Yes
( Supports search for @handle )
Yes
( Supports search for @handle )

N/A

Publish GIF

Yes

Yes

N/A

Schedule Post

Yes

Yes

N/A

Publish to multiple Twitter accounts

No

No

API Limitation

Publish Live Video 

No

No

API Limitation

Tag users in photos

No

No

API Limitation

Add location to post

No

No

API Limitation

Engagement
See engagements on own post

Yes

Yes

N/A

React/Engage to a comment on own post

Yes

Yes

N/A

Reply to and like other’s post

Yes

Yes

N/A

Retweet a post

Yes

Yes

N/A

Send a new Direct Message
Note: Message will be sent to those who have enabled receive a new DM option.

Yes

Yes

N/A

Respond to a direct message

Yes

Yes

N/A 

Delete sent Direct Messages

No

No

API Limitation 

Hide Tweets

No

No

API Limitation 
(Available in Beta)
Send and view photos in Direct Messages

Yes

Yes

N/A

View recent Mentions

Yes

Yes

N/A

Follow and unfollow other accounts

Yes

No

N/A

Reporting/Analytics
(For more information on reporting visit the link or go to the Sprinklr Knowledge Portal---->Twitter Reporting Glossary)

Number of Tweets, Likes and Replies

Yes

No

N/A

Number of Followers and Following count

Yes

No

N/A

Profile Management
Route profile changes in platform for approval

Yes

No

N/A

Route profile changes made natively for Admin to review and flag for compliance risk

Yes

No

N/A

Change profile and cover image, profile bio, full name and location

Yes

No

N/A