Social Channels Capabilities
Updated
Channels Capabilities
The table below is an overview of Sprinklr's supported capabilities and functionality by different social channels.
Channel | Engagement | Publishing | Reporting | Advocacy |
Agoda | No | No | No | No |
Apple Business Chat | Yes | No | Yes | No |
BazaarVoice | Yes | No | Yes | No |
Classified | No | No | No | No |
Discord | Yes | Yes | Yes | No |
Facebook | Yes | Yes | Yes | Yes |
Flickr | Yes | Yes | Yes | No |
Foursquare (Venue & Pages) | Yes | Yes | Yes | No |
Google Ads | | | | No |
Google DV360 | | | | |
Google Business Messaging (GBM) | Yes | No | Yes | No |
| Yes | Yes (Instagram Business Accounts Only) | Yes | Yes |
Jive | Yes | Yes | Yes | No |
LINE | Yes | Yes | Yes | No |
LinkedIn | Yes | Yes | Yes | Yes |
Lithium | Yes | Yes | Yes | No |
Nextdoor | Yes (Only Sponsored Post Comments) | No | | No |
Opentable | No | No | No | No |
Pinterest | Yes | Yes | Yes | No |
Podcast | No | No | No | No |
PowerReviews | Yes | No | Yes | No |
Quora | No | No | No | No |
Reddit | Yes | Yes | Yes | No |
Sina Weibo | Yes | Yes | No(Depricated) | Yes |
SlideShare | Yes | Yes | Yes | No |
Snapchat | No | Planning Only | Yes (Both Organic & Ads)
| No |
TikTok | Yes | Yes | Yes | Yes |
Tumblr | Yes | Yes | Yes | |
Trip Advisor | No | No | No | No |
Twitch | No | No | Yes | No |
Twitter | Yes | Yes | Yes | Yes |
Trustpilot | Yes | -- | Yes | No |
Telegram | Yes | -- | Yes | No |
VK Group/Page | Yes | Yes | Yes | No |
Viber | Yes | Yes | Yes | No |
WeChat | Yes | Yes | Yes (Account-level measurements supported) | No |
Yes | No | Yes | No | |
WordPress | Yes | Yes | Yes | No |
Yahoo | -- | Yes | -- | No |
Yelp | Yes | | | No |
YouTube | Yes | Yes | Yes | No |
ZenDesk | | Yes | | No |
Zimbra | | Yes | Yes | No |
* Audience information is not available via the API. Can only listen to owned properties. ** Additional agreement required to use as a Listening source. |
Channels Sprinklr Can Publish To
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