Within Sprinklr Advocacy, advocates can search their content/ keywords easily, by clicking on the search icon present upfront on the Home tab in the Advocacy site. Advocates can use the search functionality to find content related to the issues, topics, or campaigns that the advocacy focuses on.

To Make a Brand’s Social Posts Searchable in Advocacy for Advocates

1. While configuring the content list for the brand’s social posts, click the Contains Advocacy Brand Posts checkbox to enable the search functionality.

   

2. Under Sprinklr Social, click Admin Console within Advocacy.

3. Within Admin Console, open the site and go to the Content tab and locate the Search section.

4. Select Brand Content to ensure it appears in the Advocacy site's search results.

   

5. To set it as the default search window, pin this option.

How to Make Advocacy Posts Searchable in Advocacy for Advocates

1. Under Sprinklr Social, click Admin Console within Advocacy.

2. Within Admin Console, open the site and navigate to the Content tab, and find the Search section.

3. Select Advocacy Content to make it visible in the Advocacy site's search results.

4. Pin this option to make it the default search window if Brand Content is selected too.