Content Broadcasting is a feature that allows brands to push/broadcast Advocacy content on demand onto their workplace collaboration tools like Slack, Microsoft Teams, Yammer, etc. 

Broadcast integration is supported for the following channels in Sprinklr:  

• MS Teams 

• Slack 

• Yammer 

• WebEx 

Importance  

Broadcasting allows employees to engage and initiate actions on the content of their liking from the collaboration tool itself.  

This streamlined approach facilitates quick and convenient interactions, keeping advocates up to date with the fresh content available on the advocacy site. 

Steps to Broadcast Posts

1. Launch the Advocacy Site from your device.  

2. Log in to your respective Advocacy Site and click Content Management in the left pane.  

3. Choose the desired Published Post and click Broadcast in the bottom right corner of the published post tab. 

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4. In the Broadcast Post window, under the Select Accounts field, choose the desired account(s) from the drop-down menu. Note that the accounts in the Broadcast Post window are the names of the Teams Channels available for you to broadcast your post.  

5. Under the Enter Title field, enter a title for the post.  

6. Under the Enter Message field, you can update the message as per your requirements.  

7. Click Broadcast.      

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Set up for Broadcasting the posts 

• Setting up social accounts to enable broadcasting on different channels. 

• Giving required permissions to the appropriate admins from the “Roles and Permissions” section in Admin Console to allow them to broadcast the content to the channels.