Messages are available for you to visualize and engage with in the Editorial calendar. You can create Messages from the Editorial Calendar. You can also view all the Messages that have been created. Additionally, you can modify the Messages from the editorial calendar and update its properties as required.

To navigate to the Editorial Calendar and view Messages:

• Click the New Tab icon.

• Under Sprinklr Marketing, select the Marketing tab.

• Click Editorial Calendar within Plan.

• From the Section Bar of the desired view type, select the Messages icon.

Calendar View: Year & Quarter Periods

1. Messages are grouped by months here. Clicking on the Messages will show you a third pane where you can enagage with messages.

2. By selecting Campaigns, Sub-Campaigns, Paid Initiatives, Messages, and Events in your view configurations, you can view all the entities nested within the campaign. Even here, you can only engage with messages from the third pane.

Calendar View: Month Period

1. Messages are categorized by day of the month in this view. You can click on n messages to view all the messages for the day.

2. By selecting Campaigns, Messages, Tasks, and Events in your view configurations, you can view the messages after the Campaigns.

Calendar View: Week & Day Periods

1. Messages are categorized by day of the week in this view. They are also arranged in an hourly fashion per the Schedule time. This can be turned off if needed, by disabling “Show Time Axis”.

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2. You can access this by clicking on the View Settings icon and toggling the Show Time Axis button.

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3. By selecting Campaigns, Sub-Campaigns, Tasks, and Events in your view configurations, you can view the messages at the bottom after the Campaigns, Events, & Tasks.

Timeline View: Month & Two Week Period

1. Messages are categorized by day of the month in this view.

2. By selecting Campaigns, Sub-Campaigns, Paid Initiatives, Messages, and Events in your view configurations, you can see two different sections. In the first section you can view Messages & Events. In the second section you can view Campaigns, Sub-Campaigns, Paid Initiatives. The messages are shown after the events in the first section.

Timeline View: Week Period

1. Messages are categorized by day of the week in this view.

2. By selecting Campaigns, Sub-Campaigns, Paid Initiatives, Messages, and Events in your view configurations, you can see two different sections. In the first section you can view Messages & Events. In the second section you can view Campaigns, Sub-Campaigns, Paid Initiatives. The messages are shown after the events in the first section.

Key properties to filter Messages