Intent Creation from Discovery Run

Updated 

  1. To view all user expressions, click the View Cluster Details icon next to the cluster name. On the right, you'll see all the expressions within this cluster. From here, you can move expressions to another cluster, create an intent with them, or delete them. 
     

  2. For better clarity, you can rename a cluster as desired. Hover over the Options icon and select Rename.
     

  3. Once a cluster looks good, hover over the Options icon next to the cluster and select Create Intent. You can either add a new intent to the desired intent model or merge it with an existing one. 
     

  4. You can also merge two clusters with the same user expressions. Hover over the Options icon next to the cluster you want to merge and select Merge. Next, choose the cluster you want to merge with. 
     

  5. if needed, you can delete a cluster altogether by hovering over the Options icon next to it and selecting Delete.

You can perform similar actions as explained above on the dialogue intent clusters. 

FAQ

Please raise a support ticket at tickets@sprinklr.com with following details.

Server (e.g., Prod / Prod2 etc.)

Partner ID

Customer & Workspace

Discovery Run Link

Discovery Run Name

Conversational AI Application - Name

Conversational AI Application - URL