Disable/Enable Comments on LinkedIn Posts

Updated 

Sprinklr provides you with the capability to control whether audience can comment on LinkedIn posts or not. You can disable and enable comments on LinkedIn Company and LinkedIn profile posts while publishing a post in Sprinklr and also from Engagement Dashboards.

Note:

  • This functionality is permission controlled, Sprinklr user need to have Toggle Comment permission under LinkedIn and LinkedIn Company account type permissions to disable/enable comments on respective posts.

  • If the comments are disabled on a post, all the existing comments of the post will be deleted. These comments will not be retained, after user re-enables the comments on the post.

To disable/enable comments on LinkedIn posts via Engagement Dashboards

  1. Click the New Tab icon Space Add New Tab Icon. Under the Sprinklr Social tab, click Engagement Dashboards within Engage.

  2. On the Engagement Dashboard, go to the post in the respective column.

  3. Click the Options icon adjuscent to the post in the column, and select Disable Comments.