Preview Twitter threads in Engagement Dashboards

Updated 

2 days ago

A Twitter thread is a series of tweets posted on Twitter that are connected to one another and can be read as one continuous post. With a thread, you can provide additional context, an update, or an extended point by connecting multiple Tweets together.

NOTE:
You are required to create an Outbound Column in the Engagement Dashboards. The created column should consist of any one of the following column types:

  • Sent

  • Scheduled

  • Draft 

 Steps To Preview Twitter Threads in Engagement Dashboards

  1. Click the New Tab icon Space Add New Tab Icon . Under the Sprinklr Social tab, click Engagement Dashboards within Engage.

  2. In the Engagement Dashboard window, hover over the Options icon Space_Icon_Options (Horizontal).png of the desired draft, scheduled or published Twitter Thread post, and select Preview.

  3. Click on Show This Thread to open the Third Pane and view the remaining tweets for that thread.

NOTE:

  • You will be able to view the message cell instead of the threaded tweet(s) in the Engagement columns.

  • To view the threaded tweet, you can click on the draft, scheduled or published Twitter Thread post to open the third pane.

  • Only the latest message in the cell will be visible.


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