View and Manage Published Messages (Sprinklr Distributed)
Updated
Keeping the published messages organized can be difficult, especially when managing content across multiple channels and accounts. With the help of the Outbox in Sprinklr Distributed and Editorial Calendar, users can see a comprehensive view of all the sent, scheduled, and drafted messages.
To View Published Messages
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Log into the Sprinklr Distributed environment. Go to Outbox.
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In the Outbox, select the Published tab.
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Click on any one of the tabs to see the messages with that status.
Tab |
Description |
Published |
These are all the messages published by the user through Sprinklr Distributed. |
Scheduled |
These are all the messages that are scheduled for publishing on a later date. |
Draft |
These are all the messages that are saved as drafts. |
Waiting for Approval |
These are all the messages that are under Admin approval. |
Rejected |
These are all the messages that are rejected by the admin. |
To See Messages in Editorial Calendar
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Log into the Sprinklr Distributed environment. Go to Editorial Calendar.
Editorial Calendar Overview
Editorial Calendar Toolbar
# |
Term |
Description |
1 |
Calendar View Selector |
This will display the current view of the Content Calendar, which can be Week, Month, Day. Click and select a view to change the Content Calendar’s display. |
2 |
Date Quick-Select |
This allows to quickly select a date from the calendar. |
3 |
Current Range |
This will show the current time range. Move between the ranges by clicking previous and next icons. |
4 |
Filters |
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Select the specific messages to view. |
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Select the messages with specific status/statuses. |
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Select the channel/channels to view messages from. |
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Select the account/accounts to view content from. |
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5 |
Planner Content |
This displays a comprehensive view of the messages based on the Calendar View selected and filters applied. |
6 |
Search |
Search the Content Calendar for specific messages. Displayed results will be for the selected time period. |
Editorial Calendar Views
The Editorial Calendar displays messages in a comprehensive view. The content display can be changed by selecting from the various views with preset date ranges—Day, Week and Month.
To Change the View of Content in Editorial Calendar
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Log into the Sprinklr Distributed environment. Go to Editorial Calendar.
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Go to Calendar View Selector in the upper left corner.
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Choose the view you would like to display—Day, Week and Month.
Day View
Week View
When Week view is selected, the current week is displayed in the Planner Content. The user can view the previous and future weeks by using the previous and next icons alongside the currently displayed week at the top of the Planner Content.
Month View
When Month view is selected, the current month is displayed in the Planner Content. The user can view the previous and future months by using the previous and next icons alongside the currently displayed month at the top of the Planner Content.
To Apply Filters in Editorial Calendar
In Editorial Calendar, the users can filter its view to see specific messages. The users can apply the following filters:
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Accounts Filter
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Status Filter
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Sprinklr Channel Filter
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Category Filter
Accounts Filter
The user can select to view messages from specific account/accounts for the selected time period.
Status
The users can select to see messages under specific status for the selected time period like Sent, Not Sent, Scheduled, etc.
Channel Filter
The user can select to view messages from specific channel/channels for the selected time period like Facebook, Instagram, LinkedIn, Twitter.
Category Filter
The users can select the type of messages they want to see for the selected time period, whether it be Posts, Events, Poll, Tasks, etc.
How do I preview messages in Editorial Calendar?
In Editorial Calendar, the user can preview any message by clicking on that message. The preview window will pop up.
Week View
Month View
Day View