View and Manage Published Messages (Sprinklr Distributed)

Updated 

Keeping the published messages organized can be difficult, especially when managing content across multiple channels and accounts. With the help of the Outbox in Sprinklr Distributed and Editorial Calendar, users can see a comprehensive view of all the sent, scheduled, and drafted messages.

To View Published Messages

  1. Log into the Sprinklr Distributed environment. Go to Outbox.

  2. In the Outbox, select the Published tab.
    clipboard_e2a105c889cd39c9366920a61891b02c0.png

  3. Click on any one of the tabs to see the messages with that status.

                          Tab

             Description

  Published

These are all the messages published by the user through Sprinklr Distributed.

  Scheduled

These are all the messages that are scheduled for publishing on a later date.

  Draft

These are all the messages that are saved as drafts.

  Waiting for Approval

These are all the messages that are under Admin approval.

    Rejected

These are all the messages that are rejected by the admin.

 

To See Messages in Editorial Calendar

  1. Log into the Sprinklr Distributed environment. Go to Editorial Calendar

Editorial Calendar Overview

clipboard_e21079367eb3918d803008f9f2d66220a.png

Editorial Calendar Toolbar 

#

Term 

Description

1

Calendar View Selector

This will display the current view of the Content Calendar, which can be Week, Month, Day. Click and select a view to change the Content Calendar’s display.

2

Date Quick-Select

This allows to quickly select a date from the calendar.

3

Current Range 

This will show the current time range. Move between the ranges by clicking previous and next icons.

4

Filters

 
 
  • Accounts Filter

Select the specific messages to view.

 
  • Status Filter

Select the messages with specific status/statuses.

 
  • Sprinklr Channel Filter

Select the channel/channels to view messages from.

 
  • Category Filter

Select the account/accounts to view content from.

5

Planner Content

This displays a comprehensive view of the messages based on the Calendar View selected and filters applied.

6

Search

Search the Content Calendar for specific messages. Displayed results will be for the selected time period.

 

Editorial Calendar Views

The Editorial Calendar displays messages in a comprehensive view. The content display can be changed by selecting from the various views with preset date ranges—Day, Week and Month.

To Change the View of Content in Editorial Calendar

  1. Log into the Sprinklr Distributed environment. Go to Editorial Calendar.

  2. Go to Calendar View Selector in the upper left corner.

  3. Choose the view you would like to display—Day, Week and Month.

Day View

clipboard_e93d8389bfcf69bd4fbcf31eb148d1f3c.png

Week View

When Week view is selected, the current week is displayed in the Planner Content. The user can view the previous and future weeks by using the previous and next icons alongside the currently displayed week at the top of the Planner Content.

clipboard_e21079367eb3918d803008f9f2d66220a.png

Month View

When Month view is selected, the current month is displayed in the Planner Content. The user can view the previous and future months by using the previous and next icons alongside the currently displayed month at the top of the Planner Content.

clipboard_e523503284b9ac4e690d59d89c36ef3e1.png

 

To Apply Filters in Editorial Calendar

In Editorial Calendar, the users can filter its view to see specific messages. The users can apply the following filters:

  • Accounts Filter

  • Status Filter

  • Sprinklr Channel Filter

  • Category Filter

 

Accounts Filter

The user can select to view messages from specific account/accounts for the selected time period.
clipboard_e704babf0111ff158a6c45891017ddd82.png

Status

The users can select to see messages under specific status for the selected time period like Sent, Not Sent, Scheduled, etc.

clipboard_eef5a3e149bb5fe509bf2b4adac00e23e.png

 

Channel Filter

The user can select to view messages from specific channel/channels for the selected time period like Facebook, Instagram, LinkedIn, Twitter.

clipboard_e8cc3871fef91db1ccf511019e30c6177.png

 

Category Filter

The users can select the type of messages they want to see for the selected time period, whether it be Posts, Events, Poll, Tasks, etc.

clipboard_e0398b276d6de67c30470a4130f1e8f53.png

How do I preview messages in Editorial Calendar?

In Editorial Calendar, the user can preview any message by clicking on that message. The preview window will pop up. 

Week View

clipboard_e1fe461916af91f489701b8c6aeaac3b6.png

Month View

clipboard_e1b8f7f3ef8a3f816ae4cada9ead5fbdc.png

Day View

clipboard_ed9061181566140ebe12c51b0994c71e5.png