Data sync frequency

Updated 

Facebook posts are updated regularly from the published date to a certain time period. This frequency at which the posts and accounts are updated is mentioned as data sync frequency. In this article, we share this sync frequency for different types of metrics available with Facebook.

Data sync Capabilities and Limitations

Metrics

Sync Frequency

Time periods

Account Level

Once a day

Data would be available as long as Facebook page is active in Sprinklr

Post Level

Every 4 hours

0-10 days

Once a Day

11-60 days

Stories

Every 4 hours

24 Hours*