Ad Comment Moderation for Facebook

Updated 

Learn about the new Facebook comment moderation capabilities in Sprinklr and how you can use them to monitor and manage all comments and replies within Sprinklr.

The table below provides you with information about the types of comments that can be fetched and if it requires Sprinklr’s advertising module to be enabled:

Post Type

Sprinklr Support

Requires Sprinklr Ads

Organic

Yes

No

Boosted

Yes

No

Dark Sponsored

Yes

No

The table below provides you with information about the types of actions that can be taken on comments on Facebook ads.

Action

Supported

Organic

Dark Ads

Comment

Yes

Yes

Delete Comment

Yes

Yes

Reply to Comment

Yes

Yes

Message

Yes

Yes

Like Comment

Yes

Yes

Hide Comment

Yes

Yes

Turn Off Comment

N/A

N/A

Ban Profiles to Comment

No

No