Selecting the right SDK for your app development can be a complex decision, especially with multiple frameworks and platforms to consider. Sprinklr offers a range of SDKs tailored to different development environments, ensuring seamless integration with your app. The right choice depends on your existing codebase. This guide will help you determine the best SDK for your needs.

For React Native Apps

If your app is built using React Native (RN), you should integrate the React Native Live Chat SDK. This SDK is designed to work efficiently within the React Native framework, allowing you to leverage Sprinklr's live chat features without disrupting your existing architecture. It ensures a consistent development experience while maintaining performance and stability.

To get started, refer to the React Native documentation.

For Flutter Apps

For apps developed using Flutter, the Flutter Live Chat SDK is the recommended choice. This SDK is built to align seamlessly with Flutter's architecture, offering native-like performance and smooth integration. It enables full access to Sprinklr’s live chat capabilities while ensuring compatibility with Flutter's declarative UI framework.

To get started, refer to the Flutter documentation.

For Native Android & iOS Apps

If your app is developed using native technologies (Kotlin/Java for Android or Swift/Objective-C for iOS), you should use the Native Live Chat SDK for your respective platform. These SDKs offer deep integration with the native ecosystem, ensuring optimal performance, lower latency, and direct access to platform-specific features.

To get started, refer to the Native documentation.

For WebView-Based Apps

If your app primarily is in WebView (on Android or iOS), you can integrate Sprinklr’s WebView Live Chat solution.

If none of the above SDK integration (React Native/Native/Flutter) approaches work due to technical limitations or platform constraints, WebView Live Chat serves as a fallback option, ensuring that Live Chat remains accessible within your application.

To get started, refer to the WebView documentation.

For Other or Hybrid Codebases

If your app is built using a different framework or a hybrid approach, the native SDKs (iOS/Android) should still be your preferred option. You may need to create custom wrappers around the native SDK to bridge the integration with your specific framework. This approach provides maximum flexibility while maintaining Sprinklr’s feature set within your app.

FAQs

Q1: Does Sprinklr SDK also supports Swift Package Manager (SPM)?

Sprinklr SDK supports Swift Package Manager (SPM) from v10.0.0 onwards.

Q2: How Much Does the Live Chat SDK Increase App Size?

The increase in app size after integrating the Live Chat SDK depends on the platform and framework:

Native / Flutter

• iOS: ~6MB

• Android: ~14–16MB per architecture (ARMv7, ARM64, x86)

React Native

• iOS: ~8MB

• Android: ~7MB