Linkedin Channel Updates
Updated
Keep up with the latest Linkedin Channel updates here.
June 2024
Direct Messages from LinkedIn Profiles to LinkedIn Company Accounts - Sprinklr allows direct messages from LinkedIn Profiles to LinkedIn Company accounts. LinkedIn Company accounts cannot initiate a conversation, however, they can react and reply to the DMs sent by the LinkedIn profile accounts.
Prerequisites
You need to re-add the LinkedIn Company Page account in Sprinklr.
When the LinkedIn Company Page account is added, there will be a backfill for the past DMs (Maximum 500 messages for the last 500 threads).
Note:
LinkedIn page cannot initiate DMs to other profiles but reply is supported.
Admins of the Company page with permission(“Manage messages to the Page”) will have the ability to reply on behalf of the company page.
If the Company page has disabled DMs then user profiles will not be able to send DMs.
March 2023
Linkedin Polls - Sprinklr empowers Social Media Managers/Publishing Supervisor to publish Linkedin Polls by integrating Linkedin Poll API to publish and fetch Linkedin Poll Posts. You can use Linkedin Polls posts in Quick publisher & Full screen publisher for Linkedin Profile and Linkedin Company pages.
April 2019
LinkedIn Company Engagement - LinkedIn Notifications API has been integrated into Sprinklr that will now allow you to monitor activities on your LinkedIn company pages. You can now view natively edited/deleted comments on your LinkedIn Company Pages. You can also monitor if your fans share your brand posts or mention your brand in their posts by creating engagement dashboard columns i.e. Company Status Share and Company Status Mentions.
January 2019
LinkedIn Video Posts - Sprinklr now provides the ability to gather insights for LinkedIn Video Posts. Using this feature, you can track the performance of the video posts on your LinkedIn page. The insights that you can monitor are video view time, video views and unique viewers. In order to view the reporting on your video posts, you need to make sure that the posts have been published from Sprinklr.
LinkedIn Carousel Ads - While composing a LinkedIn ad in the Ads Composer, you now have an option to select Carousel Post from the Post Type drop-down list. The Carousel Post option is only visible when you select Sponsored Content or Lead Generation as your Ad Objective. You can also manage LinkedIn Carousel Ads in Ads Manager, view data in Ads Reporting, publish through Quick Ads Publish, and engage from the Engagement Dashboard.
August 2017
LinkedIn Account - Accounts added prior to August 14, 2017 should be re-authenticated in Sprinklr to ensure that you and your team can continue to manage and monitor your accounts.
June 2017
LinkedIn Groups - As of June 30, 2017 LinkedIn will no longer support the LinkedIn Groups API. This means you will no longer be able to access content from or share content to a LinkedIn Group through Sprinklr. Your continued use of LinkedIn Groups must be performed natively on LinkedIn’s website. This change does not affect other LinkedIn features or APIs, and your LinkedIn Group will continue to be active. You can continue to share professional content via Sprinklr to LinkedIn feed and LinkedIn Company Pages.