Haptik Capabilities and Limitations
Updated
In this article, you can find details about the capabilities and limitations of Haptik within the Sprinklr platform.
Haptik Capabilities and Limitations
Functionality | Sprinklr Supported |
Engagement | |
View all Conversation | Yes |
Reply to a Message | Yes |
Reply with a Text Message | Yes |
Reply with an Image Message | Yes |
Delete a Message in a Conversation | No |
Pass the Chat Control to Bot | Yes |
Edit a Published Post/Message | No |