Dynamic Benchmarking

Updated 

Sprinklr enables you to create benchmark of any metric on the go in the reporting widget itself. While you can view the minimum or maximum data point for a particular metric, you can also view the aveage for the same metric for your preferred date range, without the need of going to a separate screen.

With dynamic benchmark, you can calculate the average across any metric.

Steps to plot dynamic benchmark number on widget

  1. Click the New Tab icon Space Add New Tab Icon. Under the Sprinklr Social tab, click Reporting within Analyze.Selecting Reporting in Analytics under Analyze with Modern Engagement product

  2. Click the Dashboard Menu icon baseline_menu_black_18dp.png in the top left corner of the Dashboard and select the desired reporting dashboard. 

  3. In the desired reporting dashboard, click Enter Edit Mode in the top right corner of the Dashboard.

  4. Next, click Add Widget in the top right corner of the desired reporting dashboard.

  5. Select the Type of widget and enter a Name to display at the top of the widget.

  6. Select the Visualization Type. [Only available for Bar & Column visualisations]

  7. Select Metric and Dimension, based on the insight you want to get.

  8. Enable Threshold checkbox, in the Operator field select Average or Min or Max, based on your preference.

  9. Choose the color you want to view for this metric in the widget.

     

  10. Enter the Name for the widget in the Benchmark Name field.