In-app notifications are messages or alerts displayed within a mobile application itself, rather than on the device's main notification tray or lock screen. These notifications are specifically tailored to communicate information directly to the user while they are actively engaged with the app.

Note: In-app notifications are not supported in WebView; they will be sent as push notifications instead.

Enable/Disable In-App Notifications

By default, in-app notifications are enabled. To disable or enable in-app notifications again for Sprinklr Live Chat, please contact Sprinklr Support at tickets@sprinklr.com. Be sure to raise separate support tickets for sandbox and production environments.

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