Welcome to the Google Drive Integration Guide for Sprinklr’s Digital Asset Management (DAM) system. This guide will walk you through the steps necessary to seamlessly integrate Google Drive with your DAM system, enabling a more streamlined workflow for managing and accessing your digital assets.

Google Drive is a widely used cloud storage solution that offers features for file storage, sharing, and collaboration. Integrating it with Sprinklr’s DAM platform allows you to leverage the power of both systems, ensuring that your digital assets are organized, easily accessible, and securely stored.

By integrating your Google Drive with Sprinklr, you can upload various assets, including:

• Documents

• Presentations

• Excel files

• Images

• Videos

This integration will enable you to directly search and upload Google Drive assets from the Sprinklr Media Uploader UI. These assets can be seamlessly added to your Sprinklr Projects, Tasks, Campaigns, Sub-campaigns, Messages, and Requests.

Let's get started on enhancing your digital asset management capabilities with Google Drive integration.

Prerequisites

Before we start with the integration steps, ensure that you have the following prerequisites in place.

1. Active Google Account

Ensure you have a valid Google account with appropriate access to Google Drive.

2. Active Sprinklr Account

Verify that you have a valid Sprinklr account with the necessary user permissions to access Google Drive through the Media Uploader module.

Integration Steps

Follow these steps to seamlessly integrate Google Drive with Sprinklr’s Digital Asset Management (DAM) system:

Step 1: Access the Sprinklr DAM System

Open Sprinklr’s Digital Asset Management system from the Sprinklr Launchpad.

Step 2: Initiate the Media Uploader

Click the “Create Asset” button and select the type of asset you want to create.

Once you select the asset type, the Media Uploader module will open. The Media Uploader module allows users to upload assets from various sources, including Google Drive.

Step 3: Select Google Drive for Upload

In the Media Uploader tab, select Google Drive. This action will open the Google Drive Authentication iFrame.

Step 4: Authentication

Log in with your Google credentials to access your Google Drive.

• First-time Authentication: If you haven’t authenticated your Google account with Sprinklr, click the "Authenticate Google Drive" button. You may need approval from your IT team before proceeding with authentication.

  

• Switching Accounts: If you need to switch to another Google Drive account, log out from the iFrame and log in with the desired credentials.

Step 5: Select and Add Asset

Once authentication is successful, click the ‘Add’ button.

The Google Drive dashboard will open. Browse through your files to find the asset you want to migrate. Click on the desired asset, then click ‘Select’.

A preview of the selected asset will appear in the iFrame. Review it to ensure it’s the correct file. Click the ‘Add’ button to proceed.

The asset editor will now open. Here, you can enter metadata information about your asset, such as title, description, tags, etc. Once you’ve completed the metadata, click ‘Save’.

Your asset has been successfully migrated and is now accessible within your Sprinklr DAM system.

Supported Use-Cases

This section provides an overview of the key functionalities enabled by the Google Drive integration with Sprinklr's Digital Asset Management (DAM) system.

Asset Management

Google Drive can act as a central repository for media assets, such as images, videos, and documents, that users can easily access and manage within Sprinklr. You can use the integration to perform the following tasks

• Import Multiple Files: The integration supports selecting and importing multiple files simultaneously from the Google Drive iFrame, simplifying bulk uploads.

• Import Folders: Users can select entire folders from Google Drive and import all contained assets into Sprinklr Social Asset Management. This can be done either by using the folder link or through the iFrame interface. Users can choose to bring in assets individually or migrate entire folders.

• Asset Duplication Handling: If an asset being added already exists in Sprinklr, a new asset will be created rather than updating the existing one. This ensures version control and preserves original content.

• Visibility Management: Once an asset is added, it will be visible to all users by default. However, users can update visibility settings as needed.

Marketing

The integration enhances Sprinklr’s marketing capabilities by providing the following functionalities:

• Content Marketing Integration: The integration supports attaching media from Google Drive to various content marketing elements, including Campaigns, Sub-Campaigns, Outbound Messages, and Requests via the Attachments Tab.

• Project Management Integration: Google Drive assets can be added to Tasks and Projects, ensuring all relevant media is accessible within Sprinklr’s Project Management tools.

Click here to learn more about the Sprinklr Marketing use cases for Google Drive DAM Integration.

Cross-Product Access

The Google Drive integration is accessible across all Sprinklr products where the Media Uploader is present, ensuring a consistent and streamlined user experience.

Integrating Google Drive with Sprinklr’s Digital Asset Management (DAM) system offers a powerful solution for content marketers and social media managers. By connecting these two platforms, you can streamline your content workflows, improve collaboration, and ensure that your digital assets are organized, accessible, and securely stored within a unified system.