Sprinklr allows you to view and discover advocacy content from your SharePoint intranet. This integration connects the Sprinklr Advocacy product to Microsoft SharePoint. Unify the advocates' experience by enriching, deflecting, and triaging appropriate interactions on modern channels to SharePoint from Sprinklr.

Use-case

• Allow users to view and discover advocacy content from your Sharepoint intranet.

• Re-engage your inactive advocates by making the content available on your internal portal.

• Promote your high-priority content by embedding advocacy widgets on your homepage.

To configure the Advocacy in SharePoint

• To configure the Advocacy in SharePoint, reach out to your Sprinklr Success Manager or drop an email at support@sprinklr.com.

• You are required to raise a request for the Feed URL with the number of cards that you want to show in the Feed.

• To generate the Feed URL, the support team will require the following details from the customer :

  • The support team will require the details of the Content list which you wish to share on the SharePoint site. Note that we can add multiple content list in a single Feed.

  • Mention if wish to include Branded post in the Feed.

  • Mention if wish to include non-shareble post in the Feed.

Installing the Sprinklr Advocacy for SharePoint add-in

1. Sign in to the Office 365 Admin Center.

2. In the Office 365 Admin Center ribbon, click the App Launcher in the top left corner.

3. Next, click Add-Ins.

   

4. Search for Sprinklr Advocacy, then click Get it now.

   

5. Review the add-in details and click Get it now on the Confirm your details to continue pop-up window.

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To set up a Advocacy content on the SharePoint site

1. Select + Create site in the top left corner of the SharePoint start page.

2. In the Create a site right pane:

   1. Select whether you'd like to create a Team site or a Communication site.

   2. Enter the name (and a description, if you want) for the site.

   3. You can select Edit  and then edit the Group email address or Site address, if you want.

   4. Select whether the group will be public or private (if creating a Team site).

   5. Select a default language for your site and then click Next.

   6. In the next pane, enter the owners and members and Select Finish.

3. Next, you are required to add a Page to the Site:

   1. Open the site that you want to add a page to.

   2. Click New in the top left corner and select Page.

   3. In the Pages left pane, select the Templates and click Create Page in the bottom right corner of the Pages left pane.

   4. Type a name of your page, then add any other content you want. 

   5. Use web parts to add text, images, and other content.

   6. Select Publish when you're ready.

4. Next, you are requied to add a Web Part to page before publishing it:

   1. In your page, select the plus sign   where you want to insert content.

   2. Select the web part you want to use:

      • Content Feed: This contains all the posts in the feed meant for users to browse and discover the content of their interest.

      • Recommended Content: This contains a consolidated list of featured posts meant to show the posts recommended for sharing.

   3. When these web parts are first added on the page, you will see a placeholder, explaining how to start populating the feeds.

      

      These Sharepoint webparts are developed specifically to render our public feeds by taking the feed URL as an input.

   4. In the top left corner of the webpart, select Edit web part to update the web part with relevant info.

      

   5. When you have added all the web parts that you want, select Publish.

Sprinklr generated Webparts

Once you have added the webpart in the desired page, the advocacy content will look something like this:

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SharePoint Integration FAQs