Yammer Integration in Advocacy

Updated 

Sprinklr Advocacy admins can use the capability of amplification to increase the reach and visibility of brand content by leveraging Advocacy integration capabilities with the most popular workplace collaboration Yammer. 

Supported Integrations

Broadcast 

Importance

  • Brands can significantly increase the exposure and impact of the Advocacy content, driving more reach, engagement and conversion by broadcasting it onto Yammer channel.  

  • It allows brands to activate their advocates by reaching where they are and making content more accessible to them.  

How to broadcast into Yammer

  1. Launch the Advocacy Site from your device.  

  2. Log in to your respective Advocacy Site and click Content Management in the left pane.  

  3. Choose the desired Published Post and click Broadcast in the bottom right corner of the published post tab.

  4. In the Broadcast Post window, under the Select Accounts field, choose Yammer account from the drop-down menu. Note that the accounts in the Broadcast Post window are the names of the Teams Channels available for you to broadcast your post.  

  5. Under the Enter Title field, you are required to enter a title for the post.  

  6. Under the Enter Message field, you can update the message as per your requirements.  

  7. Click Broadcast.      

    Graphical user interface, applicationDescription automatically generated 

Setup and configuration for Broadcast: 

  1. To set up a Yammer broadcast for Advocacy, the Yammer community needs to be added as an account in Sprinklr.  

  2. Once the Yammer community is added, admins can raise a support ticket for configuring a Yammer community as an Advocacy broadcast connector. 

  3. To start broadcasting to Yammer, you need to give permissions to the intended broadcasters from Advocacy Site Roles and Permissions.