YouTube Capabilities and Limitations
Updated
In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform.
Publishing Capabilities
Functionality | Sprinklr Supported | Note |
For details on media recommendations, see YouTube Media Recommendations. | ||
Yes |
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Publish Shorts | Yes | |
Add info cards to videos | No | API Limitation |
Add end screen credits to videos | No | API Limitation |
Publish YouTube Premiere | No |
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Yes |
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Yes |
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Adding a Time-Stamp in a Video | No | API Limitation |
Updating Tags of a Published Video | Yes |
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Updating Thumbnail of a Published Video | Yes |
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Update Playlist of a Published Video | Yes | |
Update Privacy of a Published Video | Yes | |
Monetise Youtube Videos | Yes | |
Upload Podcast Content to YouTube | Yes | Podcast created natively will be available as playlist in Sprinklr. You can upload the videos from Sprinklr to this specific playlist. |
Clone natively published posts | No | We don't get the media files associated with auto-imported posts via the YouTube API. |
General Capabilities
Functionality | Sprinklr Supported | Note |
Update Cover Photo (One or more accounts at a time) | No | API Limitation |
Create audience profiles | Yes |
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YouTube Communities | No | API Limitation |
Grab YouTube Live Streaming | Yes | YouTube Live Streams are grabbed to Sprinklr once the streaming ends on the native channel. |
Updating a YouTube Highlight Video | No | You can create a highlight while you're streaming or edit it after you're done streaming. But as of now, YouTube Streaming is not possible in Sprinklr. |
YouTube Shorts | Yes | |
YouTube Stories | No | API Limitation |
View YouTube's Terms of Service here. | ||
Users can revoke Sprinklr's access to their data via the Google security settings page at https://security.google.com/settings...ty/permissions | ||
Engagement Capabilities
Functionality | Sprinklr Supported | Note |
Update a channel | Yes |
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Favorite a video | Yes |
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Like/dislike a video | Yes | |
Reply to comments | Yes |
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Delete a Post | Yes |
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Enable/Disable User's Capability to Delete Comments | Yes | |
Approve/Reject Comment or Reply | Yes | If comment/reply is rejected, it will be hidden. |
Like/unlike comments | No | API Limitation |
Delete channel's own Comment/Reply | Yes | |
Highlight certain user's comments | No | API Limitation |
Enable/disable comments at the video level from Sprinklr | No | API Limitation |
Enable/disable ratings at the video level from Sprinklr | No | API Limitation |
Modify the privacy settings for any YouTube channels for which you are responsible | Yes |
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View/engage with Private Messages | No | API Limitation |
Pull YouTube Playlist engagement metrics | No | API Limitation |
Yes |
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Add Captions to an already published video post | Yes |
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Yes |
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View/fetch videos that @ mention your brand handle | No | API Limitation |
Reporting Capabilities
Functionality | Sprinklr Supported | Note |
Create reports | Yes |
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Post widgets | Yes |
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Paid Capabilities
Functionality | Sprinklr Supported | Note |
Compose YouTube Ads | No | API Limitation |
Reporting | Yes |
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Listening Capabilities
Functionality | Sprinklr Supported | Note |
Video | Yes |
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Video Titles | Yes |
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Video Descriptions | Yes |
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Category | Yes |
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Tags and Comments associated with the uploaded video | Yes |
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