LINE supports many types of posts that can be published via Sprinklr including Text, Photo, Video, Audio, and Image Map. You can easily schedule your post and publish it to a specific target audience in LINE from the Publisher. You can also customize the images to be published using the image editor.

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To Publish to LINE

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1. Click the New Tab icon . Under the Sprinklr Social tab, click Quick Publish within Engage.

2. In the Create Post window, search and select the required LINE Account in the Select Accounts field. You can also use Advanced Search to narrow your searches by a series of various filters.

3. Select the desired Type of Message from the drop-down menu. ​

4. You can also publish the post as a broadcast message by checking to Publish this post as Broadcast Message box.​

5. Click Add Targeting to select a target audience for the post. You can select from a saved audience or create a new audience for targeting.

6. Select a campaign from the Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default.

7. You can select URL Shortener to shorten every link that you paste into your message. This helps you make the most of the character limit.

8. Apply Properties to the post.

9. Under Approval, set an Approval Type for your post. You can also add an Approval Note.

10. The preview of the post will render on the right pane. Also, you can click the Preview icon  in the bottom left corner if you have minimized the Create Post window.

11. Click Post in the bottom right corner to publish the post on the selected LINE account immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

12. You can also schedule your post for a future date and time by clicking the  Schedule Post in the bottom right corner. Select the month, date, and time of publishing. Click Apply to save your changes. 

13. To continue publishing the post, check the given Publish Another box at the bottom.

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To Add Targeting to LINE Post

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1. In the Target Audience window, either Select from Saved Target Audiences to select a pre-existing Audience Targeting asset. Or, select Create New Audience to create a new Gender/Language-based Audience.

2. In the Select from Saved Target Audiences section, search and select the desired target audience and click Add Selected in the bottom right corner.

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3. In the Create New Audience section, fill in the required details and click Set Target Audience in the bottom right corner. For more information, see Create a New Audience — Field

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Create a new audience field description

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Message type field description

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