Brands can pair live video and product launches with Sprinklr’s stream chat for a real-time messaging experience for their customers. Using this functionality brands can enable agents to monitor conversations, use moderation tools for deleting messages and blocking users, and auto-detect spam messages and leads in real time without manual intervention. Brands can make their customers feel more connected by using stream chat for

1. Audience engagement

2. Q&A sessions

3. Product demonstrations

4. Sales promotions  

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