Conditions applicable with Logout rules
Updated
Logout Rules are initiated when a user changes the availability or status. The Logout rule affects how messages are assigned to users within the platform based on availability statuses. For example, if you log out from the Sprinklr platform then based on the user conditions, the chosen action takes place.
Sprinklr provides you these conditions for the user logout from the system.
Condition | Description |
Business Hours | Select from saved Business Hours configurations. |
User | Logout rule that should apply to the users or user groups that you select. |
User Status | Logout rule that should apply to the users who have changed their user status. |
Is Logout Actions Via Status Change | Helps check if the logout rule was triggered via status change or not. |