Types of Macros

Updated 

Overview

Macros in Sprinklr can be used to execute multiple actions with a single click on a CaseOutbound Message, Inbound Message, Asset Manager asset, User Generated Content Asset, task, or profile. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.

Types of Macros

Type
Description
Execute Macro From

Cases that are created within Engagement Dashboards.

Outbound messages that are posted by your brand.

An asset within the Asset Manager.

Inbound messages that are posted by your fans.

An asset within User Generated Content.

A profile within the system.

A task within the system.

  • Campaign Management

  • Planner

  • Production Dashboard