‎Types of Macros | Sprinklr Help Center

Types of Macros

Updated

21 hours ago

Macros in Sprinklr can be used to execute multiple actions with a single click on a Case, Outbound Message, Inbound Message, Asset Manager asset, User Generated Content Asset, task, or profile. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.

Type	Description	Execute Macro From
Case	Cases that are created within Engagement Dashboards.	Engagement Dashboard
Outbound Message	Outbound messages that are posted by your brand.	Engagement Dashboard Planner Production Dashboards
Asset Manager Asset	An asset within the Asset Manager.	Asset Manager
Inbound Message	Inbound messages that are posted by your fans.	Engagement Dashboard
User Generated Content Asset	An asset within User Generated Content.	Engagement Dashboard
Profile	A profile within the system.	Engagement Dashboard
Task	A task within the system.	Campaign Management Planner Production Dashboard