‎Add an Asset | Sprinklr Help Center

Add an Asset

Updated

1 day ago

The Asset Manager serves as a centralized hub for all media assets, documents, templates, and much more. You can effortlessly add assets to the Digital Asset Manager (DAM), where they can be organized, edited, approved and more. This article outlines the steps to add assets in the Asset Manager.

Steps To Add An Asset

Click the New tab icon and select Assets under Sprinklr Social.
On the Digital Asset Management window, click Create Asset in the top right corner and select the Asset Type you wish to upload.
- While selecting media from the Upload Video tab, you can search through the asset boards as well as the folders in the Media Uploader window.
- Apart from Upload Video, you will have 3 other tabs to choose your media from - Use Video Template, Add from URL and Google Drive.
You can also upload the asset directly from your computer by clicking the Upload icon and selecting a file from your device (alternatively drag and drop from your desktop).
On the Media Uploader window, click Save In the bottom right corner to upload the asset.
Enter the Name, Campaign, Available from date and other required details of the asset in the Create New Asset window and click Save in the bottom right corner. For more details, see Create New Asset — Field Descriptions.

Create New Asset — Field Descriptions

Term	Description
Name	Enter a name for your template.
Description	Provide a description of the template.
Checkbox	You may check the box alongside 'Delete all posts associated with this Asset upon the expiry of Asset'. This helps you prevent losses and litigations due to the unintended violation of intellectual property rights and copyright infringement while using copyrighted assets beyond the expiry date.
Campaign	Select a campaign to the associated asset. Note: It is not mandatory to associate a Campaign with an asset. However, you can make it mandatory as per your requirements. To mark the Campaign field as mandatory, please work with your Success Manager. samMandatoryCampaigns Client DP needs to enable to make campaign mandatory.
Sub-Campaigns	Select a sub-campaign to associate with the asset.
Status	Set status of the asset from Draft, Approved or Expired.
Available From	Set a date from which the asset will be available.
Visible from	Set a date from which the asset will be visible to other users.
Visible Until	Set a date until which the asset will be visible to other users.
Expires on	Set a date on which the asset will expire.
Schedule time	Schedule your asset by selecting the desired date and time.
Restricted	Mark your asset as restricted or non-restricted.
Customer Journey Stage	Select a customer journey stage. They typically include Awareness, Loyalty, Conversion, Considerations, etc.
Parent Asset	Associate your media asset to a parent asset.
Information	Provide additional information for the asset.
Asset Sharing	Share assets with workspaces/User groups.
Visible in all workspaces	Select the checkbox Visible in all workspaces to make your asset visible globally.
User/User groups	Select Users / User Groups you want to share your asset with.
Properties	Set desired system and custom fields to your asset. View other details such as WorkflowStatus, Milestone, Review Cycles, etc.

Asset Types and Supported File Types

Type	Supported File Types	Additional Notes	Publish From
Image	jpeg, jpg, gif, tiff, svg and png	Able to add images from a computer or URL. Able to add more than one image at a time.	Asset Manager Quick Publisher Expanded Publisher
Image	WebP		Asset Manager
Video	mp4, m4v, flv, avi, wmv, mkv, ogg, webm, mov, and ts	Able to add more than one video at a time. Able to choose a thumbnail for video within the Asset Manager and Publishers; this image can be selected from the video, the Asset Manager, computer, a URL, or User Generated Content. .mov files are not supported in the browser to play. You need to download and play these files on your computer. Only the following formats are playable in the UI: mp4, ogg, ogv, webm, mov, m4v	Asset Manager Quick Publisher Expanded Publisher
Post	Post created within Sprinklr	Able to choose accounts, channels, and a scheduled date when creating a post from the Asset in the Asset Manager.	Asset Manager Quick Publisher
Links	http and https	The link will render and have a preview thumbnail.	Asset Manager
Documents	docx, doc, odt, rtf, txt, pdf, xls, xlsx, ods, psd, ppt, prproj, eps, indd, rar, pps, pptx, ppsx, pot, potx, odp, key, ttf, otf, eot, sketch, woff and ai.	N/A	Quick Publisher Expanded Publisher
Text	Simple text, rich text, or plain text	Plain text may be used as a template for different channels. Plain text can be imported as a template created in a post and published. Rich text can be formatted.	Quick Publisher
Audio	amr and mp3	N/A	Quick Publisher Expanded Publisher
Chat Template	Supported for: Facebook, Twitter, Viber	Integrate buttons, images, and predetermined paths to provide more in-depth conversations with customers.	Asset Manager
Omni Chat Template	Supported for Google RBM		Asset Manager
Twitter Card	Supported for Twitter	Incorporate rich photos, videos, and additional media to Tweets in order to drive engagement.	Asset Manager
Dynamic Image Template	-	-
Twitter Feedback Card	Supported for Twitter	Create feedback prompts Only available for Enterprise customers.	Asset Manager
Canvas	Supported for Facebook	Canvases are Facebook Ads Creatives that allow you to create and publish immersive ad experiences to Facebook. Through a combination of videos, still images, and calls to action, your audience can view a showcase of your stories and products.	Asset Manager

Add an Asset

Steps To Add An Asset

Create New Asset — Field Descriptions

Asset Types and Supported File Types

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