You can use the key publishing capabilities in Sprinklr to enhance the content you publish to MS Teams. This article describes MS Teams' specific capabilities for publishing. You can publish to MS Teams Channel and MS Teams Profile.

To publish to MS Teams Channel and MS Teams Profile

1. Click the New Tab icon . Under the Sprinklr Social tab, click Quick Publish within Engage.

2. In the Create Post window, select the Microsoft Teams profiles and channels under Select Accounts. You can also use Advanced Search to narrow your searches by a series of different filters.

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3. Enter the content for the post in the Message box.

   • You can also add Custom Links, Content Placeholders, Links, previously created Text Templates or YouTube Videos to the post by clicking Insert icon.

   • At the bottom right corner of the message box, you will see a number representing the number of characters remaining for the message.

   • Click the Emoji Picker icon from the Message box to open the emoji menu. Use the icons at the top to browse categories, or search the emoji. Click your chosen emoji, and it'll be added to your message.

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4. Click Select Media to add a photo/video from the Media Uploader (or Upload Media to select media to upload from your device).

5. Select a campaign from the Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default. 

6. Select a sub-campaign from the Sub-Campaign drop-down menu to associate your post with.

7. Select Tags and Social Bars from the drop-down menu respectively.

8. You can select URL Shortener to shorten every link that you paste into your message. This helps you make the most of the character limit.

9. Apply Properties to the post.

10. Under Approval, set an Approval Type for your post. You can also add an Approval Note.

11. The preview of the post will render on the right pane. Also, you can click the Preview icon  in the bottom left corner if you have minimized the Create Post window.

12. Click Post in the bottom right corner to publish the post on the selected MS TEams channel or  immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

13. You can also schedule your post for a future date and time by clicking the  Schedule Post in the bottom right corner. Select the month, date, and time of publishing. Click Apply to save your changes. 

14. To continue publishing the post, check the given Publish Another box at the bottom.