Offline Conversions - LinkedIn

Updated 

The LinkedIn Conversions API enables a direct connection from Sprinklr to LinkedIn, facilitating the accurate tracking of offline conversion events. This connection is crucial for marketers who want to measure the impact of their LinkedIn ads on offline sales and conversions.

Kindly refer to this Doc: Set up and create a conversion in Campaign Manager using Direct API - https://www.linkedin.com/help/lms/answer/a1711116

There are multiple steps that a user must follow to successfully integrate Offline Conversions - LinkedIn within Sprinklr.

1. Create a Conversion: Select Direct API as your source within Create Conversion

For setting Direct API as your Conversion Tracking Mode:

  1. Sign in to Campaign Manager. 

  2. If you need to switch accounts, click the account name in the upper-left corner of the page and select the correct account name from the dropdown. 

  3. Click Analyze on the left menu, then click Conversion tracking. 

  4. Click the Create Conversion dropdown menu and select Conversions API or CSV conversion.

  5. Select Direct API, then click Next step.

2. Create a Conversion Rule

  1. Name your conversion rule. This name will only be visible in Campaign Manager. 

  2. Click the Define the key conversion behavior you want to track dropdown menu and select a behavior (for example, Download or Sign up). 

  3. Optional: Below Set the value of the conversion, add a monetary value for your conversion. 

  4. Click the dropdown menus below Clicks and Views to select a time frame for when your clicks and views can be counted.

  5. Below Select the attribution model to specify how each ad interaction is credited, use the dropdown menu to select either:

    • Last Touch - Each campaign

    • Last Touch - Last campaign 

  6. Click Next step. 

3. Choose the campaigns you want to track with the conversion  

  1. Select the checkboxes next to the campaigns where you’d like to apply your conversion. 

    • To find a specific campaign, use the search bar at the top or filter using the Campaign status dropdown menu. 

  2. Click Create. 

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​4. Create an Import Template on Sprinklr ​

Import Template Setup Steps - https://www.sprinklr.com/help/articles/offline-conversions/offline-conversions-import-template/662bafb57049f0195050c6c2

5. Create an Export Template on Sprinklr ​

Export Template Setup Steps - https://www.sprinklr.com/help/articles/offline-conversions/offline-conversions-export-template/662bb035a6ecd2661ec6bf4c

6. Check the status of your conversion

After you’ve completed the set up, you can check the status in Campaign Manager to help ensure that it’s set up correctly and receiving data.

  1. On your Conversion Tracking page in Campaign Manager, find your conversion rule. 

  2. Check the Status column. 

  3. If the status is Unverified, check that your connection is set up correctly and that the conversion events are being sent to LinkedIn. 

API Doc - https://learn.microsoft.com/en-us/linkedin/marketing/integrations/ads-reporting/conversions-api?view=li-lms-2023-09&tabs=http