Outbound Rules Conditions & Actions

Updated 

Summary

The following conditions are available for users to select while creating an Outbound Rule-

Outbound Rule — Conditions

The channel properties of the message: "The Channel Properties of the Message" are conditions applicable to the channel.

Term

Description

The Channel properties of the message

The Channel Properties of the Message are conditions applicable to the channel:

  • Channel

  • Account

  • Account Owner User ID

  • Account Type

  • Channel Metadata

  • Account Business Category

  • Template

  • Message type

  • Message Subtype

The properties of the Outbound message

The Properties of the Outbound Message Conditions are conditions applicable to the source of the message:

  • Campaign

  • Geo. Gating Country

  • Geo. Target Country

  • Request Source

  • Social Asset

  • Is post created after account added in Sprinklr

  • Tag

  • Text

  • Title

  • Is Variant

  • Is Branded Content

  • Is Dark post

  • Message keywords

  • Channel Metadata

  • Partner Custom Properties

The properties of Campaign

The Properties of the Campaign Conditions are conditions applicable to the campaign associated with the message.

  • Archived

  • Status

  • Goal

  • Milestone

  • Workflow Initiated

The properties of Sub-Campaign

The Properties of the Sub-Campaign Conditions are conditions applicable to the sub-campaign associated with the message.

  • Archived

  • Status

  • Goal

  • Milestone

  • Workflow Initiated

The profile of the message author

The Profile of the Message Author Conditions are conditions applicable to the author's profile. 

  • Author name

  • Users

Audience being targeted

The Audience being targeted conditions are applicable to the targeted audiences, brands, etc. within the post:

  • Targeted Brands

  • Targeted Cities

  • Targeted Gender

  • Targeted Locales

  • Targeted Sports

Outbound Rule Actions

Change the approval properties of the message: "Change the Approval Properties of the Message Actions" are various tasks with action on the message properties.

Action

Description

Change the approval properties of the message

Change the Approval Properties of the Message Actions are various tasks with action on the message properties.

  • Send Email notifications

  • Set Approval path

  • Set User Approval

  • Stop Publishing of Message

Change properties of Message

Change Properties of Message Property Actions are various tasks with action on the message properties.

  • Campaign

  • Tag

  • URL Shortener

  • Highlight search terms

  • Partner Custom Property

  • Create Post Variant

  • Initiate Workflow

  • Sub-Campaign

  • Partner Custom Properties

Copy properties from source to destination

Set the action based on the following attributes:

  • Copy Action Source: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, Account

  • Copy Action Destination: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, Account.