Email Notification Templates within an advocacy program serve as pre-designed email formats that automate notifications to users based on specific actions or events. These templates can be personalized with dynamic variables, enhancing communication's effectiveness. By ensuring consistent, timely, and relevant updates, these templates play a pivotal role in maintaining a professional brand image throughout the user journey. 

Customized email templates hold several key advantages within an advocacy program: 

• Enhanced Communication: Tailored email templates offer clear and effective communication. Organizations can highlight essential information and provide explicit calls to action. 

• Branding Consistency: Customized templates align notifications with brand identity, utilizing logos, colours, and fonts to reinforce brand recognition and visual cohesion. 

• Personalization: Personalized notifications boost user engagement, making recipients feel valued and fostering a stronger connection with the organization. 

• Email templates streamline communication processes, ensure brand consistency, save time, and contribute significantly to an advocacy program's overall success by engaging and informing advocates effectively. 

Exploring Email Notification Templates 

To access the Email Templates: 

1. Click the New Tab icon. Click Admin Console under Sprinklr Social. 

2. Navigate to the desired Advocacy Community, click the Options icon corresponding to the community's name, and select View Sites.

3. Click the Options icon corresponding to the desired Advocacy site, and select Build site.

4. Select the Email Template Tab. 

5. To preview or edit a specific template, hover over the Options icon next to the template's name and select the appropriate option. 

    
    

Customizing Email Notification Templates 

Admins can achieve several customizations to the email notification templates: 

• Customize the template's name. 

• Personalize the sender's name. 

• Incorporate dynamic placeholders using HTML to tailor emails based on user properties. 

• Customize the sender's email domain for sending notifications. 

• Adjust the email subject line. 

Personalizing Email Notification Templates 

Admins can infuse dynamic placeholders into email templates, ensuring personalization for advocates. These placeholders can include user properties, project details, badge information and much more. 

Creating and Customizing Multiple Templates 

Program Admins can also leverage the flexibility to craft multiple email notification templates for a single activity. This proves particularly beneficial when diverse user groups require email notifications in different languages or tailored content. 

Tips 

• Craft succinct subject lines that accurately reflect email content to boost open rates. 

• Utilize dynamic placeholders to personalize content and address recipients by name. 

• Include compelling CTAs to direct advocates towards desired actions. 

• Optimize templates for mobile devices through responsive design. 

• Maintain a consistent theme and design in line with brand identity. 

• Employ a conversational tone to foster engagement and relatability. 

• By harnessing the potential of Email Notification Templates in Advocacy, organizations can elevate communication effectiveness, nurture brand loyalty, and enhance user engagement.