Post-Publishing Rules Conditions & Actions

Updated 

The following conditions are available for users to select while creating a Post-Publishing Rule.

Post-Publishing Rule — Conditions

Conditions

Descriptions

The channel properties of the Message

Set the condition based on the following Channel properties:

  • Account

  • Account Owner User ID

  • Account Type

  • Channel

  • Channel Metadata

  • Message Subtype

  • Message Type

  • Account Business Category

  • Template

The properties of the outbound Message

Set the condition based on the following Outbound Message properties:

  • All Images have Alt Text

  • Asset Source

  • Attachment Type

  • Campaign

  • Geo. Gating Country 

  • Geo. Target Country 

  • Grammatical Errors

  • Has Associated Post Asset

  • Is Branded Content

  • Is Forwarded Case

  • Is Grammar Correct

  • Is post created after account is added to Sprinklr

  • Media Title

  • Outbound DAM Asset Used

  • Parent Post Sender Follower Count 

  • Post Creation Source

  • Post Has Link 

  • Post Link 

  • Post Status

  • Request Source 

  • Social Asset 

  • Is Variant 

  • Is Biased

  • Is Improper Tone

  • Is Profane

  • Is Irrelevant -

  • Tag

  • Text

  • Title

  • Custom Properties

  • Message Keywords

  • Sub Campaign

  • Source Locale

  • Partner custom property

  • Client custom property

The Properties of Campaigns

Set the condition based on the following Campaign properties:

  • Archived

  • Select Date Field to Compare

  • Status

  • User Visibility

  • Workspace

  • Workspace VisibilityGoal

  • Milestone

  • Workflow Initiated

  • Campaign custom property

The Properties of Sub-Campaigns

 

Set the condition based on the following Sub-Campaign properties:

  • Archived

  • Select Date Field to Compare

  • Status

  • Parent Campaign

  • User Visibility

  • Workspace

  • Workspace Visibility

  • Sub-Campaign custom property

  • Status

  • Goal

  • Milestone

  • Workflow Initiated

The Profile of the Message Author

 

Set the condition based on the following properties:

  • Author Name

  • Users

  • Author Custom Properties

Source of the Post

Set the condition based on the following properties:

  • Name

  • User Availability Status

  • Users

Compare properties of two assets

Set the condition based on the values of the selected two assets.

  • First Asset: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, Account

  • Second Asset: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, Account

Post Publishing Rule — Actions

Actions

Descriptions

Change properties of Post

Set the action based on the following Post attributes:

  • Tag

  • Initiate Workflow

  • Partner custom property

  • Client custom property

Assets used in outbound message

Set the action based on the following Post attributes:

  • Partner custom property

Control the visibility of Post

Set the action based on the following attributes associated with the visibility of the Post:

  • Email

Actions on In Reply To Message of Post

Set the action based on the following attributes:

  • Add to Client Queue 

  • Add to Partner Queue 

  • Remove from Client Queue

  • Remove from Partner Queue

  • UnAssign In Reply To Message

  • Client profile properties

  • Partner profile properties

Copy properties from source to destination

Set the action based on the following attributes:

  • Copy Action Source: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, AccountPost, Campaign, Sub-Campaign 

  • Copy Action Destination: Post, User, Campaign, Sub-Campaign, Post Responded to Message, Post Responded to Message from Any Account, Post Responded to Message’s Profile, AccountSAM Asset 

Request Twitter Feedback

Set the action based on the following attributes:

  • Request Twitter Feedback

Request Feedback

Set the action based on the following attributes:

  • Request Feedback

Change the profile properties of the message receiver

Set the action based on the following attributes:

  • Add to Client Profile Lists

  • Add to Partner Profile Lists

  • Block Profile

  • Remove from Client Profile Lists

  • Remove from Partner Profile Lists

  • Tag

  • Fan Subscription