This article will cover the steps and guidelines on how to create a Photo Post to one or more Instagram accounts in Publisher. You can publish labels and apply macros and custom fields. You can also specify the feed targeting plus utilize Web Analytic profiles. Mention other published Instagram accounts and other branded Instagram accounts for collaboration with another brand.

Supported Publishing Type

Direct Publishing to Instagram requires you to add your Instagram Business Account to the Sprinklr platform. Regular Instagram accounts cannot directly publish but can schedule to Instagram through the Sprinklr platform and publish to Instagram using the native app.

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Steps to add Instagram Photo Post

1. Click the Publisher icon in the top right corner of the top navigation bar and select Create Post.​

2. In the Create Post window, search and select the required Instagram Business account(s) in the Select Accounts field. You can also use Advanced Search to narrow your searches by a series of different filters.

3. Select Post as the Type of Message.

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4. Under Media, choose the desired Select Media to choose the media from the Media Uploader (or Upload Media to select media to upload from your device).

   Note: For Post, you can only post up to 1 media asset (either a Photo or Video) at a time.

5. Click Tag People if you want to tag others in the post, enter the Instagram handles in the Tag People window, and click Tag in the bottom right corner.

   

6. Enter Caption in the given field.

7. Under Add Collaborators, select the collaborators from the dropdown.

   Note: You can select collaborators only if you have tagged them in the post.  

   Maximum 3 collaborators can be added to a post. 

   The collaborator needs to give permission to be added as a collaborator. Once a request is accepted, the post appears on the feed of collaborator account as well.

   Dev Note: We have added new flags "isCollaboratorRequestAccepted" in Universal Message additional and "IS_COLLABORATOR_REQUEST_ACCEPTED" in Outbound Post which will be set as True only if at least one collaborator has accepted the request.

   A backend job runs to keep the status of collaboration request in sync and it is configurable. By default it is running every 1 hour and will pick the posts from last 7 days OR max 100 posts per IG account.

   

8. Under Tag Location, select the locations from the dropdown.

9. Select the Add Post to Sprinklr Link in Bio toggle to add the post on your Link in Bio feed as well. Add a redirect Link/ Tag products for the post if needed.

10. If you wish, enter content or hashtags under the First Comment Box

    • The First Comment is great for hashtags or any other information that you might not want to show initially within your caption.

    • Instagram only allows 30 hashtags per post - this is counted across captions and comments. For example, if you add 20 hashtags in your caption and another 20 in your first comment, the comment will not be posted.

    • Character Limits for the First Comment box is 2200 characters.

11. Under First Comment, enter the comment(may include links, names, promotional content, etc.).

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12. Select a campaign from the Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default. You can also select a sub-campaign from the Sub-Campaign drop-down menu to associate your post with.

13. Select Tags and Social Bars from the drop-down menu respectively.

14. You can select URL Shortener to shorten every link that you paste into your message. This helps you make the most of the character limit.

15. Apply Properties to the post.

16. Under Approval, set an Approval Type for your post. You can also add an Approval Note.

17. The preview of the post will render on the right pane. Also, you can click the Preview icon in the bottom left corner next to Schedule Post  if you have minimized the Create Post window.

18. To Publish click Post in the bottom right corner on the selected Instagram Account immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

19. You can also schedule your post for a future date and time by clicking the Schedule Post in the bottom left corner. Select the month, date, and time of publishing. Click Apply to save your changes. Additionally, You can check the Smart Scheduling box at the bottom of the Scheduler box.

20. To continue publishing another post, check the given Publish Another box at the bottom.