Reference Guide for Sprinklr Social
Updated
Introduction
Sprinklr Social is the platform of choice for organizations looking to manage social media across multiple brands, teams and geographies.
Getting Started
Learn to set-up your social accounts and start engaging with customers.
Set up Users and User Groups
Adding users to Sprinklr allows teams to onboard, providing new users with the access and permissions they need to get started with Sprinklr. Let's look at the steps:
Configuration
Refer to our complete feature-wise walkthrough for configuration:
Reporting
Reporting in Sprinklr centralizes data from social channels and accounts. Reporting helps to customize, expand and drill down the data in various forms. Refer to our detailed walkthrough:
Getting started with Reporting
Support
How to reach support?
Still have queries? Visit Sprinklr Insights Knowledge Base(KB) for more information or reach out to our support team at “support@sprinklr.com”.