Channel-Specific Permissions for Attaching Assets to Posts

Updated 

Overview

The ability to attach assets, including images, videos, and feedback cards (feedback cards are Twitter-specific), can now be controlled by permissions on a channel-by-channel basis. These permissions can be set in the Roles section of the Administration Settings. Channel-based permissions to publish posts with attached assets add an additional layer of governance to engagement within Sprinklr, ensuring that you're able to provision users with permissions tailored to their roles.

Note: To learn more about this feature, please contact your Success Manager.

 

 

 

To Add or Remove Permissions for Attaching Assets to Posts

  1. In the top navigation bar, in the Administration drop-down menu, select Settings.

     
  2. Click the  icon to open the left-side menu and click Roles under Manage Client or Manage Partner, depending on the type of Role you wish to edit.
     
  3. Click Add Role in the upper right corner to add a new Role, or select Edit on an existing Role to make changes.
     
  4. In Permissions, click the  icon to add new permissions. You can also remove the associated attach permissions by clicking the delete icon  alongside existing permissions to attach.
     
  5. In Account Types, you can enter one or more account types and add the corresponding attach permissions. The account types you see may depend on the account types enabled in your environment.

     
  6. Click Save to finalize your changes.

Attach Permissions Descriptions

Field Description
Select Account Type Select the account type for which you want to provide the permissions to the selected role.
Attach Photo, Attach Video, Attach Feedback Select Attach Photo, Attach Video, or Attach Feedback (Twitter only) to provide the permissions to attach one or more asset attachment permissions for the specific channel(s)
+Add more Account Type(s)

Click to add more account type(s).