Users will be able to access:

• Monitoring Dashboards: Profile Third Pane

  • Sprinklr Indices

  • Channel-specific social bio & stats

  • Profile Properties

  • Profile Lists, including application of Profile Tags

  • Comments

  • Conversation History

  • Recent Posts/Updates

  • Audit Trail

• Audience Profile

  • Filtering across all social channels and accounts

  • Filter by Profile Lists

  • Filter by Profile Properties

  • Filter by channel-specific statitstics

  • Filter by Sprinklr Indices

  • Sort results by: Recency, Reach, Following, Posts, Sprinklr Indices

  • Export filtered results