Chinese Source Upgrade
Updated
Sprinklr has partnered with one of China’s leading data vendors to fetch data from channels like Sina Weibo, Xiaohongshu, and Kuaishou.
These are some of the most popular apps that are used in China for sharing user generated content in the form of videos, pictures, or text.
This data will now be available to clients upon request only.
Key highlights
All data coming for these 3 channels will be anonymised owing to compliance with Chinese PIPL data regulations.
Both Historical and Live data flow will be supported for all these 3 channels.
You can access Sina Weibo data by creating Sina Weibo Topics.
Xiaohongshu mentions will be present under Blogs and Kuaishou mentions will be present under Videos source.
Enablment note: Customers will have to follow the SOP to raise the request to enable this data. Please reach out to Nischay Verma from Product to get this enabled.
Query formats
Total of 2000 KWs (Chinese characters) are allowed or 4000 English Alphabets per client | Supported operators = OR, AND, NOT
Total of 1024 combinations allowed
Data will be available on Sprinklr platform within 48 hours of this form submission
Examples
Example 1: KW Query = "Dell" OR "戴尔" Total KW count = 4 ("Dell" counts for 2 Chinese characters) | Combination count = 2
Example 2: KW Query = ("Dell" OR "戴尔") AND "电脑" Total KW count = 6 | Combination count = 2
Metrics & dimensions
Field | Description |
Message (conversation stream) | The text content of the message |
Permalink | URL of the mention |
Time | Published time of the mention |
City | City location of the mention |
Domain | Source website of the mention |