Customer Feedback Management
Uncover insights with AI-driven interactive surveys and automated text analytics.
Social Listening
Tap into real conversations from billions of consumers to get actionable insights, and engage with your audience more effectively than ever before.
Media Monitoring & Analytics
Perform your PR functions with one stop solutions & uncover actionable insights from traditional and modern channels.
Product Insights
Understand how customers feel with Product Insights, now you can capture experiential customer data right where it happens.
Location Insights
Unlock local, regional, and global data with Location Insights to identify new opportunities
Competitive Insights & Benchmarking
Deep dive into Competitive Insights and Benchmarking using real-time metrics to analyze your brand’s performance against your competitors’.
Audience Insights
Learn how to leverage real-time audience data to make evidence-based investments to uncover new business opportunities.
Visual Insights
Learn how to leverage visual insights by analysing Visual Content and augmenting insights from Social Listening to create a complete view of the customer
Conversation Insights
Leverage Conversation clusters to discover the key topics of conversation among your target audience and the macro trends among them.
AI Studio
Learn how to combine Listening and AI to turn vast amounts of unstructured customer data into powerful, actionable insights
Data Sources & Channels
Learn more about expansive coverage across traditional & modern channels to understand consumer behavior
Sprinklr AI+
Leverage the power of large language generative models