Vanilla Forum Discussion Reporting
Updated
Vanilla Forums is a platform that enables companies to build community forums. It uses a tree-like structure, where each node represents a page that can contain discussions (posts with comments) and links to other sub-pages, referred to as categories in Vanilla.
Note: Access to this Vanilla Forums is controlled by the dynamic property: <VANILLA_FORUMS_CHANNEL_ENABLED>. To enable this feature in your environment, reach out to your Success Manager. Alternatively, you can submit a request at tickets@sprinklr.com.
List of Post/ Discussion Level Metrics
Metric UI Name | Metric Description from Channel |
Vanilla Discussion Comments Count | Total comments in the discussion. |
Vanilla Discussion Comments Count Trend | Total comments in the discussion. |
Vanilla Discussion Total Impressions | Total number of Impressions in the Discussion |
Vanilla Discussion Total Impressions Trend | Total number of Impressions in the Discussion |
Vanilla Discussion Reactions Count | Total number of Reactions on the Discussion |
Vanilla Discussion Reactions Count Trend | Total number of Reactions on the Discussion |
Vanilla Discussion Positive Reactions Count | Total number of Positive Reactions on the Discussion |
Vanilla Discussion Positive Reactions Count Trend | Total number of Positive Reactions on the Discussion |
Vanilla Discussion Negative Reactions Count | Total number of Negative Reactions on the Discussion |
Vanilla Discussion Negative Reactions Count Trend | Total number of Negative Reactions on the Discussion |
Vanilla Discussion Flag Reactions Count | Total number of Flag Reactions on the Discussion |
Vanilla Discussion Flag Reactions Count Trend | Total number of Flag Reactions on the Discussion |