Ads Reporting Suggestion Messages

Updated 

In order to provide you great user experience, we have made certain enhancements in the Ads Reporting. We have enabled suggestion pop-ups that help you while creating ad widgets or ad dashboards in Sprinklr. These pop-ups will suggest you the caveats or limitations related to the metrics or dimensions you are using. Along with the pop-ups, you will also get the links of articles further explaining the caveats or limitations or the metric name that could be used.

In this article, we will give you an overview of how and when the caveats or limitations related to widget creation will pop-up.

Message
Pictorial Reference (Hover to Zoom)
Suggestions at Widget Level

The following message will pop-up if you use Twitter metrics with Ad Variant/Ad Post dimensions:

  • Message: [Dimension Name] is not supported at the ad variant level for Twitter. Use Twitter Post Spent.

Suggestions While Widget Creation

If a postcard widget is used with the Twitter Impressions metrics, this message will appear:

  • Message: [Metric Name] is not supported at the ad variant level for Twitter. Use Twitter Post Impressions.

Suggestions While Adding Widget

The following message will pop-up if you are using a breakdown dimension to plot your widget:

  • Message: We notice that you are using a breakdown dimension. Please note that our data sync frequency for a breakdown dimension is 3-4 hours. You might experience a slight discrepancy when comparing current data with native.

Suggestion While Fetching Retroactive Data

You will get the following warning message if you use Daily or Lifetime Reach metrics: For more information, see Reporting on Facebook Reach/Frequency Metrics.

  • Message: It is advised to view the data for the metric “Daily Reach” at the date level as summing up the data across dates would not lead to a unique reach.

Widget Level Suggestions for Reach Metrics

You will get the following warning message if you use Daily or Lifetime Reach metrics: For more information, see Reporting on Facebook Reach/Frequency Metrics.

  • Message: It is advised to view the data for the metric “Paid Initiative Lifetime Reach” at the Paid Initiative level as summing up the data across Paid Initiatives would not lead to a unique reach.

Plotting Paid Initiative Lifetime Reach Metric

You will get the following warning message if you use Daily or Lifetime Reach metrics: For more information, see Reporting on Facebook Reach/Frequency Metrics.

  • Message: It is advised to view the data for the metric “Ad Set Lifetime Reach” at the Ad Set level as summing up the data across Ad Sets would not lead to unique reach.

Plotting Ad Set Lifetime Reach Metric

You will get the following warning message if you use Daily or Lifetime Reach metrics: For more information, see Reporting on Facebook Reach/Frequency Metrics.

  • Message: It is advised to view the data for the metric “Ad Lifetime Reach” at the Ad level as summing up the data across Ads would not lead to a unique reach.

Plotting Ad Variant Lifetime Reach Metric

The following message will pop-up if you select any dimension belonging to segmented or other non-priority jobs (for example, DMA, etc.):

  • Message: We notice that you are using a breakdown dimension. Please note that our data sync frequency for a breakdown dimension is 3-4 hours. You might experience a slight discrepancy when comparing current data with native.

Suggestion for Ads Reporting Segmented Jobs

The following message will pop-up if you use the Ad Creative Type dimension:

  • Message: We notice that you are using the dimension ''Ad Creative Type''. Please note that we will soon be changing the behavior of this dimension. We have also exposed a new dimension ''Ad Media Type'' which will depict the media type used in your creative.

Ads Reporting Suggestion for Ad Media Type Dimension

While filtering using the Account filter, if you do not have the appropriate Ad Account level access, you will receive the following suggestion so that you can take the necessary steps to view the reporting insights:

  • Message: Unfortunately, you do not have Account-level permissions to view reporting data for the following ad accounts: Ad account XXX. Please exclude these accounts from the filter settings (or) reach out to your System Administrator to provide reporting access for such accounts.

Ads Reporting Suggestions