Manage Tiered Approvals

Updated 

The Tiered Approval section of Governance has to do with Publishing (or Paid if applicable) content from the brand’s accounts. By creating a tiered approval you are creating an approval path that a message has to go through before getting published. Once you have added an approval path within Sprinklr, you can edit the Tiered Approvals, and remove the Tirered Approvals permanently. Going forward, in this article, you will learn about:

To Edit a Tiered Approvals

  1. Click the New Tab icon . Under the Governance Console, click All Settings within Platform Setup.
  2. On the Platform Settings window, select Tiered Approvals from the list of options. You can also search for it in the search bar above.
  3. Hover over the Tiered Approvals' Options icon Space_Icon_Options (Vertical).png and select Edit.UnifiedFrontOfficePlatform_PlatformSetup_AllSettings_TieredApprovals_Edit.PNG
  4. Make the desired changes to the Tiered Approvals and click Save in the bottom right corner to update the approval path.

    Note

    If you make any changes on the Approval Path that has an active message(s), those messages will remain in the old definition.

    UnifiedFrontOfficePlatform_PlatformSetup_AllSettings_TieredApprovals_EditDetails.PNG

To Delete a Tiered Approvals

  1. Hover over the Tiered Approvals' Options icon Space_Icon_Options (Vertical).png and select Delete.UnifiedFrontOfficePlatform_PlatformSetup_AllSettings_TieredApprovals_Delete.PNG
  2. To permanently delete the approval path, click Delete from the confirmation pop-up window.UnifiedFrontOfficePlatform_PlatformSetup_AllSettings_TieredApprovals_Delete_Confirmation.PNG

To Update a Tiered Approvals

  • To Disable Space_Icon_Status _Disabled.png or Enable Screen Shot 2017-09-18 at 11.07.13 AM.png a Tiered Approvals, slide the Status toggle icon.UnifiedFrontOfficePlatform_PlatformSetup_AllSettings_TieredApprovals_Update.gif