Troubleshooting Editorial Calendar via Sprinklr Support
Updated
How do I navigate through the errors within the Editorial Calendar?
Step 1: Go through the list of articles to understand if any of these can help you understand the root cause of your error. The Functionalities and Use Cases section can help you the best in this scenario.
Step 2: If you are not able to utilize our existing Knowledge base to figure out the root cause of the issue, then reach out to your Sprinklr liasion, who can help you navigate through these issues.
Step 3: Finally, you will need to raise a support ticket at tickets@sprinklr.com explaining the issue to them in detail with enough screenshots. Sprinklr Support should be able to help you understand what is the cause of the root issue.