Ad Comment Moderation for X

Updated 

Learn about the new Twitter comment moderation capabilities in Sprinklr and how you can use them to monitor and manage all comments and replies within Sprinklr.

The table below provides you with information about the types of comments that can be fetched and if it requires Sprinklr’s advertising module to be enabled:

Post Type

Sprinklr Support

Requires Sprinklr Ads

Organic

Yes

No

Boosted

Yes

No

Dark Sponsored

Yes

Yes

The table below provides you with information about the types of actions that can be taken on comments on Twitter ads.

Action

Supported

Reply Tweet

Yes

Retweet

Yes

Quote Tweet

Yes

Like Tweet

Yes

Hide/Unhide Comment*

Yes*

Delete Comment

Yes

Ban Profiles to Comment

No

*See Notes

Enablement note: To learn more about getting the ability to hide or unhide comments enabled in your environment, please work with your Success Manager.

Internal note: Use the DP TWITTER_LABS_APP_ENABLED. Enablement of this capability requires additional setup.