Once you have added a URL Shortener within Sprinklr, you can view and edit your URL Shortener details and deactivate/activate or remove the URL Shortener permanently.

To Edit a URL Shortener

1. Click the New Tab icon . Under the Sprinklr Social, click All Settings.

2. In the Platform Settings window, click Manage Workspace in the left pane and select URL Shorteners in the right pane.

3. Hover over the desired URL Shorteners Options icon  and select Edit.

4. In the Update URL window, edit the URL Shorteners details and click Save in the bottom right corner to save the changes.

To Delete a URL Shortener

1. Click the New Tab icon . Under the Sprinklr Social, click All Settings.

2. In the Platform Settings window, click Manage Workspace in the left pane and select URL Shorteners in the right pane.

3. Hover over the desired URL Shorteners Options icon  and select Delete.

4. In the Delete URL Shortener pop-up window, click Delete to delete the URL Shortener permanently.

To Deactivate or Activate a URL Shortener

1. Click the New Tab icon . Under the Sprinklr Social, click All Settings.

2. In the Platform Settings window, click Manage Workspace in the left pane and select URL Shorteners in the right pane.

3. Hover over the desired URL Shorteners Options icon  and select Deactivate.

4. To activate a deactivated URL Shortener, hover over the URL Shortener's Options icon  and select the Activate option.