Following are some use cases of Co-browsing

​Customer Support

Agents can use co-browsing to assist customers with navigating a website, filling out forms, or making a purchase

Sales and Demostration

Sales representatives can use co-browsing to give live demonstrations of a website or product and to answer customer questions in real-time

Onboarding and Training

Co-browsing can be used to provide new employees with hands-on training, guiding them through specific tasks and procedures

Technical Support

Technical support teams can use co-browsing to diagnose and resolve problems on a customers website or web-based application

Market Research

Researchers can use co-browsing to observe and gather information about website visitors behaviours and interactions

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