Sprinklr offers On-Site User Suggested Content Management permission, which allows users to conveniently perform tasks such as approving, viewing, publishing, or rejecting content directly from the Advocacy Site. This eliminates the need to access the Sprinklr Space Environment to carry out these actions.  

Importance:  

• Seamless Admin Experience: On-Site Content Management offers Advocates an easy way to approve, reject, publish and manage content directly on the Advocacy Site, streamlining the admin experience.  

• Cost Saving: Large organizations can save costs by onboarding regional Publishers to the advocacy site without additional license fees.   

How to Monitor User-Suggested Content

On the left bar of the advocacy site, admins can access the User Suggested Content Management option, using the switcher to navigate between Suggested by User, Approved Suggestions, Rejected Suggestions. Double-clicking any post opens the edit pane. 

Suggested by User: This section includes posts suggested by users where the admins can approve or reject the user suggestions. 

Approved Suggestions: This section displays the users’ posts which have been approved. Admins can choose to publish the posts from here so to make it available for the other advocates to share 

Rejected Posts: This section shows the users’ rejected suggestions. 

Set up On Site Content Management

1. Click Admin Console within Engage under the Sprinklr Social tab.  

2. Hover over the Options icon beside the Advocacy Community, and click View Site.

3. Hover over the Options icon beside the Advocacy Site, and select Roles and Permissions.

4. Click Create Role in the top right corner to create a new role.

5. Give a Role Name, and select User Suggested Content permissions for the role.  

6. Assign Users to this role (You can select individual Users or Profile Lists).  

7. Click Save to save the Role.